Frequently Asked Questions

Find answers to your questions here.

Do you offer services in my area?

Nanny P operates childcare, cleaning and senior support services across the Greater Vancouver.  Our team can be dispatched to the following cities, and surrounding residential areas:

If your area isn’t listed, please get in touch.

How do I register for or book services?

If you are a new customer, please register by selecting the relevant service below.

Note: If you are an existing customer and have used our services before, you do not need to fill out a new form for each booking. Simply contact us with the name and email we have on file to schedule a new appointment. Please include the specifics we need to know, like location, timings and so on.

Can I register for multiple services?

Yes, of course!

If you plan to register for multiple services, for example nannying and cleaning, complete both registration forms using the same email address and contact information to ensure we can file your details under the same customer profile. The forms have different questions about your needs and preferences.

What's the difference between "on-call childcare" and "find a permanent nanny"?

Our on-call childcare services mean flexible and non-committal nannying and babysitting, allowing you to hire childcare as needed. We provide and send nannies to your location, employed by us.

On the other hand, for permanent nanny services, we help you find and hire a part-time or full-time nanny. However, after the hiring process, you will manage the employment directly. This arrangement might be more suitable for families requiring help on a fixed schedule over an extended period of time.

Is there a minimum hourly requirement for your services?

We kindly require a minimum of 3 hours for all our services, including childcare, senior support, and professional cleaning.

Can I trust Nanny P with my little ones, family members and my home?

Absolutely. At Nanny P, our foundation is built upon the strong, trusting relationships we develop with families, parents, and daycares throughout Greater Vancouver. Our passion for providing accessible, reliable, and quality assistance to families drives everything we do.

We prioritize exceptional service and care by employing only experienced and trustworthy individuals. Each helper, whether for nannying, cleaning, or senior support, undergoes a rigorous vetting process. This includes comprehensive criminal record checks, first aid training, personal interviews, policy training, and reference checks to ensure reliability and commitment.

Furthermore, we tailor our services to meet your specific preferences, including desired experience levels and areas of expertise.

To learn more about our team and their dedication, click here.

How do I pay for services?

After we’ve arranged the details with you, we’ll send you all the information you need to make your payment (usually e-transfer, if that works for you). Please complete your payment no later than 1 hour before your booking. Chat to us if you would prefer to use a different type of payment.

How can I apply to work at Nanny P?

Nanny P is always on the lookout for reliable new helpers to join our existing team!

Our hiring process is open to anyone with relevant experience. To apply, candidates must provide a clear criminal record check, hold first aid certification for all positions, and submit their resume. It is essential to be comfortable entering clients’ homes to provide care or cleaning services. While certification as an Early Childhood Educator is preferred for nanny positions and may be requested by clients, it is not mandatory.

We do not generally advertise open positions; however, if you are interested in working as an on-call helper with us, we encourage you to fill out this form to express your interest in working with us. Successful applicants will be contacted for interview.

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