Our Helping Hand With Everyday Tasks

Supporters provide non-medical care and companionship for senior family members. They assist with various tasks, including:

• • Mobility Support: Helping the senior move around the house, transfer from bed to chair, or use mobility aids.
  • Meal Preparation and Cooking: Preparing nutritious meals based on dietary needs or preferences and planning grocery lists.
  • Light Housekeeping: Cleaning, doing laundry, and tidying up the living space.
  • Companionship: Offering emotional support and engaging in activities like talking, playing games, or doing hobbies together.
  • Social Interaction: Arranging or facilitating visits with family, friends, or social groups.
  • Errands and Transportation: Running errands such as grocery shopping or driving the senior to appointments, social events, or outings.
  • Exercise and Physical Activity: Encouraging and assisting with light physical exercises to promote mobility and health.
  • Pet Care: Helping with pet-related tasks like walking the dog or feeding pets.

Please share the activities you’d like your supporter to assist with during booking.

Easily book a senior carer through our online booking system. Click here to get started.

Senior support rates start at $40 per hour, including all taxes.

Yes! Our $40 per hour fee includes all taxes. For example, a 3-hour booking costs $120 — with no extra fees!

We accept online bookings for nannying services between 3 and 8 hours.

The minimum booking is 3 hours. For bookings over 8 hours, an overtime surcharge of 1.5x applies, bringing the rate to $60/hour.

If you need a booking longer than 8 hours, please contact us directly, and we’ll provide a custom payment link.

Please contact us directly to confirm any changes and check if we can accommodate them. A late change fee may apply. If you need additional hours, we’ll guide you through the payment process ($40/hour up to 8 hours, then $60/hour thereafter).

If you need to cancel your supporter, please contact us as soon as possible so that we can inform the employee and cancel your booking.

We do not offer refunds. However, depending on how much notice your provide, you may be entitled to credit toward your next booking.

• If you cancel 72 hours or more before the start time: You will receive a 100% credit for the amount you paid, which can be applied to your next booking. This credit must be used within 12 months. 
• If you cancel between 48 to 72 hours before the start time: You will receive a 50% credit for the amount you paid, which can be applied to your next booking. This credit must be used within 12 months. 
• If you cancel less than 48 hours before the start time, or you do not provide any notice: No credit will be provided and the full service fee will be retained.

No, you don’t. If you’ve booked online with us before, we have your payment information on file as per our Terms of Service. This means you can simply email us with your new booking details (such as time, date, number of hours, and the service you’d like to book) and we’ll take care of the rest! Please use the email address we have on file. First-time customers are still required to book online.